Privacy Policy

This Privacy Policy governs data collected via https://www.gloveboxes.net, online orders, phone and email inquiries for Etelux glove box products including Lab2000, Lab3000 series. It complies with India DPDP Act 2023, EU GDPR and US CCPA, and is subject to New Jersey USA governing law consistent with our sales terms.
 

Information We Collect

 
Voluntarily provided customer data covers full name, company info, billing and delivery address, contact phone, email, invoice, customs documents, payment details and RMA application information for glove box transactions. The website also automatically collects visitor IP address, browser details, access logs and functional cookies for shopping cart operation and website statistics. We will not collect sensitive personal data unless mandatory customs rules require such documents for cross-border equipment import clearance.
 

How We Use Your Personal Information

 
We utilise collected information to arrange production, packaging, global shipment and customs clearance of Lab2000, Lab3000 and other inert atmosphere glove box equipment. Relevant data helps us issue invoices, process payment, implement warranty service and 30-day return policy as listed on our website. We send order updates, delivery alerts, technical support and aftersales notifications for lab equipment, and fulfil legal obligations covering tax, export and import regulatory requirements of India, USA and destination countries. Optional new product promotional emails may be delivered and users can unsubscribe marketing messages anytime.
 

Information Sharing and Disclosure

 
We never sell or lease your personal information to third-party marketing companies. Necessary data is only shared with verified partners to complete delivery, including international freight forwarders, customs brokers, licensed payment providers and contracted warehouse service suppliers. All partners are bound by confidentiality agreements per applicable privacy laws. Personal data may be disclosed only when compelled by valid government legal orders or court requirements.
 

Cookie Policy

 
Essential cookies are used to retain shopping cart settings. Non-essential analytics cookies are optional and can be disabled directly via your web browser settings.
 

User Privacy Rights

 
Indian Users under DPDP Act 2023 have rights to access, amend or delete your stored personal data and withdraw consent for non-compulsory data processing. California US Users under CCPA may request access and deletion of non-essential personal data and opt out of third-party data selling without unfair service penalties. EU & EEA Users under GDPR enjoy rights of data access, correction, erasure, data portability and withdrawal of marketing consent. All legitimate data requests will be responded within 30 calendar days via info@gloveboxes.net.
 

Data Security

 
We apply industry-standard encryption and access control to protect your personal information from unauthorized access, alteration or leakage. Full internet data security cannot be fully guaranteed against unforeseeable external cyber risks.
 

Data Retention

 
Customer transaction and personal records are preserved for seven years to meet global tax and accounting legal requirements. After the legal retention period expires, unnecessary personal data will be permanently deleted securely.
 

Cross-border Data Transfer

 
When glove box goods are shipped out of India, relevant delivery and customs information will be transferred to destination nations for import formalities in compliance with local privacy and trade laws.
 

Policy Updates

 
We reserve rights to revise this policy; updated version will be published on https://www.gloveboxes.net. Continued website browsing or product purchase confirms your acceptance of revised terms.
 

Governing Law and Jurisdiction

 
All disputes arising from this privacy policy shall be governed by the laws of New Jersey USA and fall under exclusive jurisdiction of Essex County Newark New Jersey courts.
 

Contact Information

 
Email: info@gloveboxes.net
 
Website: https://www.gloveboxes.net
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