Terms and Conditions

 

These terms and conditions are the only rules that apply when you buy our gloveboxes and related products (called “Products” in this document) from https://www.gloveboxes.net/.

 

If you and we sign a separate written contract for the same Products, that signed contract will control wherever it conflicts with these terms.

 

Our price quote together with these terms forms the entire contract between us. They replace any earlier discussions, emails, or promises—whether spoken or in writing. The terms on your purchase order do not override ours, even if we accept or sign your order. Completing your order does not mean we agree to any different terms you proposed.

 

These terms can only be changed by a written document signed by authorized representatives of both parties.

 

For any questions about these terms, contact us at info@gloveboxes.net.

 

 

We choose the shipping method and the carrier to deliver Products to your address. We can also help you arrange shipping if you ask.

 

We may send partial shipments at any time without penalty. Each shipment is treated as a separate sale. You pay for everything we actually deliver, whether it completes your full order or not.

 

All prices are Ex-Works (meaning from our factory in China). Once we hand the Products to the carrier, risk of loss, shipping costs, and insurance pass to you.

 

We will try to meet your requested delivery date, but any delivery date we provide is an estimate only—not a guarantee.

 

 

You have five (5) calendar days from the date we notify you that your order has shipped (the “inspection period”) to inspect the Products and decide whether to accept or reject them.

 

If the package is visibly damaged when it arrives, refuse the shipment and ask the driver to write down all damage on the delivery paperwork. If you sign for a visibly damaged package, we are not responsible for that damage.

 

If you promptly report the damage or rejection to us at info@gloveboxes.net, we will file a claim with the carrier and send you a replacement after we complete our damage review.

 

You must report any shortages or overages at the time of delivery by emailing info@gloveboxes.net. If you do not, you will still owe the full invoice amount.

 

For hidden damage that is not visible from the outside of the package, contact us at info@gloveboxes.net within five (5) calendar days of arrival for instructions. Provide photos showing the inside and outside of the box, along with the damaged items. Keep the box, all packing materials, and the damaged items so the carrier can inspect them.

 

 

Since we ship from China to destinations worldwide, your order may be subject to customs fees, tariffs, and import duties imposed by your country. You are always responsible for these charges.

 

We may, but are not required to, help you arrange customs clearance. If we do help with import clearance, we reserve the right to charge you for all actual import costs plus an additional fifteen percent (15%) service fee.

 

You are responsible for ensuring that the Products can be lawfully imported into your country.

 

For questions about international shipping, email us at info@gloveboxes.net.

 

 

We warrant that our gloveboxes and related Products are free from defects in materials and workmanship and will meet our published specifications for one (1) year from the date of your purchase (the “warranty period”).

 

During this period, we will, at our option, repair or replace any Product or component that fails under normal use. We will cover parts and shipping costs after we confirm the defect.

 

Any Product returned for warranty service must follow our return policy.

 

This warranty does not cover failures caused by abuse, misuse, abnormal stress, or environmental conditions; use contrary to our instructions; accidents; unauthorized modifications or repairs; improper installation or handling; or consumable parts including but not limited to gloves, gaskets, seals, filters, and O-rings. This warranty also does not cover any defect reported to us after the warranty period ends.

 

Some glovebox components may be eligible for extended warranty. Contact us at info@gloveboxes.net for details.

 

EXCEPT FOR THE WARRANTY STATED ABOVE, WE MAKE NO OTHER WARRANTIES—EXPRESS OR IMPLIED—ABOUT THE PRODUCTS. WE SELL OUR PRODUCTS “AS IS.”

 

WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AND THE IMPLIED WARRANTY OF TITLE AND NON-INFRINGEMENT. THESE DISCLAIMERS APPLY REGARDLESS OF WHETHER THE WARRANTY WOULD OTHERWISE ARISE FROM LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR INDUSTRY CUSTOM.

 

YOU ACKNOWLEDGE THAT YOU HAVE NOT RELIED ON ANY STATEMENT OR PROMISE FROM US OTHER THAN WHAT IS WRITTEN IN THIS SECTION.

 

 

By placing an order with us at https://www.gloveboxes.net/, you confirm that you have read and agree to this return policy. All returns must meet every requirement below.

 

We do not accept returns of custom-made gloveboxes or customized items. We alone decide whether a product is defective, non-conforming, or custom.

 

You have thirty (30) calendar days from the date your order is delivered to obtain a valid RMA number from us and return the Product. To request an RMA number, email info@gloveboxes.net.

 

If you return the Product within this period, we will exchange it or refund you using your original payment method.

 

For Products we confirm are defective or non-conforming, we will provide a prepaid shipping label together with your RMA number.

 

Returned Products must be unused and in the original condition you received them. This includes all accessories, manuals, manufacturer’s boxes, and packing materials.

 

If we receive a return that is used, missing parts, or modified, we will refuse it and send it back at your cost, and we will not issue any credit.

 

You are responsible for packing all return shipments adequately. If a non-defective Product is damaged while being shipped back to us, you bear the loss.

 

For non-defective returns, a fifteen percent (15%) restocking fee applies. You will also pay the original shipping cost, the return shipping cost, and any costs for missing or damaged parts or manuals.

 

For Products we confirm are defective, we will pay for your return shipping and the shipping for any replacement.

 

For return-related questions, email info@gloveboxes.net.

 

 

You will pay the price shown on our quote or on your purchase order that we accept.

 

If we increase our price before we hand the Products to the carrier for shipment to you, these terms will be treated as if the higher price was originally agreed upon, and we will invoice you at that higher price.

 

All prices exclude any sales, use, excise, value-added, or similar taxes, duties, or fees imposed by any government on the Products or their use. You are responsible for all those charges. However, you are not responsible for any taxes imposed on our income, revenue, gross receipts, personnel, or property in China.

 

For pricing questions, contact us at info@gloveboxes.net.

 

 

We require full payment before we deliver any Products. We normally invoice you, and you pay before we begin production or shipment, depending on what we agree.

 

We accept bank wire transfer, credit card (Visa, MasterCard, American Express, or other cards we specify), and other methods we agree to in writing.

 

If you pay by credit card through https://www.gloveboxes.net/, you authorize us to charge your card for the full invoice amount. You agree not to initiate a chargeback unless we have failed to deliver the Products or the Products are confirmed defective and we refuse to remedy the issue.

 

If we, in our sole discretion, offer you payment after invoice instead of prepayment, you will pay by bank wire or credit card within ten (10) days of our invoice unless we specify a different payment period.

 

Late payments will bear interest at the lower of one and a half percent (1.5%) per month or the highest rate allowed by applicable law. This interest is an additional remedy and does not replace any other remedies we may have.

 

You may not withhold or offset any amount from any invoice we send you, for any reason.

 

For payment questions, email info@gloveboxes.net.

 

 

As between you and us, we own all right, title, and interest in and to our company name, brand names, trademarks, and logos, including Gloveboxes and https://www.gloveboxes.net/; the Products including their designs, specifications, all improvements, modifications, and custom features; all documentation, manuals, and technical information related to the Products; and all intellectual property rights in the foregoing including patents, copyrights, trademarks, trade secrets, applications, registrations, and goodwill.

 

Unless we expressly state otherwise in writing, we do not grant you any license to our patents, copyrights, trademarks, or other intellectual property rights. No license arises by implication, by estoppel, by course of dealing, by course of performance, by usage of trade, or otherwise.

 

 

All non-public information we share with you—including specifications, designs, drawings, customer lists, pricing, discounts, and rebates—is confidential.

 

You may use it only to perform under these terms. You may not disclose or copy it without our prior written permission.

 

Upon our request, you will promptly return all documents and other materials you received from us.

 

This section does not apply to information that is already in the public domain, that you already knew before we disclosed it to you, or that you rightfully obtained from a third party on a non-confidential basis.

 

 

You will comply with all applicable laws, regulations, and ordinances in your country related to importing our Products.

 

You are responsible for obtaining all import licenses, permits, and authorizations required to bring our Products into your country.

 

You must comply with all export and import laws of China, your country, and any other country involved in the transaction.

 

We may terminate this agreement if any government authority imposes anti-dumping duties, countervailing duties, or other penalties on our Products.

 

 

Neither party will be in breach or liable for any delay or failure to perform (other than your payment obligations) if that delay or failure is caused by something beyond that party’s reasonable control.

 

Examples include acts of God (including natural disasters, floods, fires, earthquakes, epidemics, or explosions); war, invasion, hostilities (whether declared or not), terrorism, riots, or civil unrest; government orders, laws, or actions; embargoes or trade restrictions; strikes, labor stoppages, or other industrial disturbances; and shortages of power, raw materials, or transportation facilities.

 

The affected party must notify the other within ten (10) days of the force majeure event, stating how long the event is expected to last. The affected party will use diligent efforts to end the delay and minimize the impact.

 

If the delay continues for forty-five (45) consecutive days after written notice under this section, either party may terminate this agreement by giving ten (10) additional days’ written notice if the force majeure event continues at the end of the notice period.

 

 

IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OF USE, LOSS OF REVENUE, LOSS OF PROFIT, LOSS OF DATA, OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT YOU ADVISED US OF THE POSSIBILITY OF SUCH DAMAGES.

 

OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SALE OF ANY PRODUCT, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL NEVER EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT THAT GIVES RISE TO OUR LIABILITY.

 

 

No waiver of any provision of these terms is effective unless we expressly state it in a writing that we sign.

 

Our failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from these terms shall not operate or be construed as a waiver thereof.

 

No single or partial exercise of any right, remedy, power, or privilege hereunder shall preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

 

 

In addition to any other remedies we may have under these terms, we may terminate this agreement immediately upon written notice to info@gloveboxes.net if you: (i) fail to pay any amount when due under these terms; (ii) fail to perform or comply with any of these terms, in whole or in part; or (iii) become insolvent, file a petition for bankruptcy, or have a bankruptcy, receivership, reorganization, or assignment-for-the-benefit-of-creditors proceeding commenced against you.

 

 

You may not assign any of your rights or delegate any of your obligations under these terms without our prior written consent. Any purported assignment or delegation in violation of this section is null and void. No assignment or delegation relieves you of any of your obligations under these terms.

 

 

You and we are independent contractors. Nothing contained in these terms shall be construed as creating any agency, partnership, joint venture, other form of joint enterprise, employment, or fiduciary relationship between you and us.

 

You have no authority to contract for or bind us in any manner whatsoever.

 

 

These terms are for the sole benefit of you and us and our respective successors and permitted assigns. Nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these terms.

 

 

All matters arising out of or relating to these terms shall be governed by and construed in accordance with the internal laws of the People’s Republic of China, without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any other jurisdiction.

 

Any dispute arising out of or relating to these terms shall first be attempted to be resolved through good-faith negotiations. If the dispute cannot be resolved within thirty (30) days, it shall be submitted to binding arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC) in Shanghai, China. The arbitration award shall be final and binding on both parties, and judgment upon the award may be entered in any court having jurisdiction.

 

If you prefer, we may mutually agree in writing to resolve disputes through the International Chamber of Commerce (ICC) arbitration in Singapore or Hong Kong. Contact us at info@gloveboxes.net to discuss.

 

 

All notices, requests, consents, claims, demands, waivers, and other communications under these terms (each a “notice”) must be in writing and addressed to the address shown on your purchase order or to us at info@gloveboxes.net (or to such other address that the receiving party may designate in writing).

 

Notices may be sent by email to info@gloveboxes.net (with confirmation of transmission), personal delivery, nationally recognized overnight courier (with all fees prepaid), or certified or registered mail (in each case, return receipt requested, postage prepaid).

 

A notice is effective only when the recipient actually receives it, and only if the party giving the notice has complied with this section.

 

 

If any term or provision of these terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these terms or invalidate or render unenforceable such term or provision in any other jurisdiction.

 

 

General inquiries, returns and RMA requests, warranty claims, payment questions, and legal notices can all be sent to info@gloveboxes.net.

 

Website: https://www.gloveboxes.net/